WHO WE ARE
Sunrise Heating & Cooling operates the website Sunriseheating.ca. We are committed to protecting your personal information and being transparent about how we use it.
WHAT INFORMATION WE COLLECT
Contact Forms
When you submit a contact form on our website, we collect your name, email address, and phone number. We use this information only to respond to your inquiry.
Comments
If you leave a comment on our site, we collect the information shown in the comment form, along with your IP address and browser information to help with spam detection.
Cookies
Our website uses cookies — small files stored on your device — to improve your experience. If you leave a comment, you may opt in to saving your name and email in cookies so you don’t have to re-enter them next time. These cookies last for one year.
Uploaded Images
If any images are uploaded to the site, they should not contain embedded location data (EXIF GPS). Visitors may be able to extract location data from any images that include it.
HOW WE USE YOUR INFORMATION
We use the information we collect to respond to inquiries, improve our website, and better understand how visitors find and use our site. We do not sell your personal information to third parties.
THIRD-PARTY SERVICES
We use the following third-party tools that may collect data about your visit:
Google Analytics tracks how visitors use our website, including pages visited and time spent on site. You can learn more at google.com/policies/privacy.
Google Ads allows us to show relevant ads to people who have visited our site. Google may use cookies to serve ads based on your prior visits.
Meta Pixel helps us measure the effectiveness of our advertising on Facebook and Instagram. Meta may use this data to show you relevant ads on their platforms. You can learn more at facebook.com/privacy/explanation.
HOW LONG WE KEEP YOUR DATA
Contact form submissions and comments are retained as long as necessary to fulfill the purpose for which they were collected or as required by law. You may request deletion of your data at any time.
YOUR RIGHTS
You have the right to request access to, correction of, or deletion of any personal information we hold about you. To make a request, contact us at ac.gnitaehesirnus@ofni.
WHERE YOUR DATA IS SENT
Contact form submissions and comments may be processed through third-party spam detection services. Your data is not shared with any other outside parties except as described in this policy.
CONTACT US
If you have any questions about this privacy policy, please contact us by email at ac.gnitaehesirnus@ofni, by phone at 604-612-4591 (Lower Mainland) or 250-937-8903 (Vancouver Island), or by visiting Sunriseheating.ca/contact.